Manage Roles
Roles can be managed by navigating to Tools > Admin > User/Role Security.
The Security Overview screen is displayed, which tells you the number of active users and roles available in the system.
Use the Security Overview screen to:
To add or edit a permission role:
-
Do one of the following:
-
Click the Add a new Role option in the Tasks panel
- Open an existing record to edit its details
-
Open an existing record, and then click the Copy Role option in the Tasks panel to create a duplicate record
The Role Editor is displayed.
-
-
Select 'Permission Role' from the Role Type drop-down list.
Note: This field cannot be edited on saving.
- Enter the remaining details.
The remaining fields on the Role Editor are described in the following table.
This field | Holds this information... |
---|---|
Role Name | The name of the role. |
Permissions |
The permissions that have been assigned to the role. This is only enabled after the record has been saved. Refer to Permission Definitions for further information. |
Users |
The users that the role has been assigned to. This is only enabled after the record has been saved. Refer to Assign a role to a user for further information. |
Restrict Actual Start and Actual Finish Time Fields | Whether the user can edit or update the actual start time or active finish times fields of a maintenance service request. |
Order Report | Whether to allow the user to run a different order report. When this check box is selected and a report is entered, the specified order report will run rather than the system default order report. |
Enable Resubmission of Key Authorisation Item | Whether the user can access the Resubmit button on in the Key Detail section of a Service Request. |
- Click Save.
To add or edit an authorisation role:
-
Do one of the following:
-
Click the Add a new Role option in the Tasks panel
- Open an existing record to edit its details
-
Open an existing record, and then click the Copy Role option in the Tasks panel to create a duplicate record
The Role Editor is displayed.
-
-
Select 'Authorisation Role' from the Role Type drop-down list.
Note: This field cannot be edited on saving.
- Enter the remaining details.
The remaining fields on the Role Editor are described in the following table.
This field | Holds this information... |
---|---|
Role Name | The name of the role. |
Users |
The users that the role has been assigned to. This is only enabled after the record has been saved. Refer to Assign a role to a user for further information. |
Enable Order Value Limit | Whether the user is not able to exceed the value limit when raising an order. |
Enable Order Authorise Limit | Whether the user is not able to exceed the authorise limit when raising an order. |
Enable Invoice Authorise Limit | Whether the user is not able to exceed the invoice authorise limit when raising an order. |
-
Click the Authorisation Levels tab.
This lists all of the enabled authorisation matrix types with values defined on the Authorisation Matrix tab in Financial Options (accessed by navigating to Tools > System Options and clicking Financial Options).
- Select the authorisation levels for each type from the relevant drop-downs.
- Click Save.
To add or edit a maintenance contract role:
-
Do one of the following:
-
Click the Add a new Role option in the Tasks panel
- Open an existing record to edit its details
-
Open an existing record, and then click the Copy Role option in the Tasks panel to create a duplicate record
The Role Editor is displayed.
-
-
Select 'Maintenance Contract Role' from the Role Type drop-down list.
Note: This field cannot be edited on saving.
- Enter the remaining details.
The remaining fields on the Role Editor are described in the following table.
This field | Holds this information... |
---|---|
Role Name | The name of the role. |
Users |
The users that the role has been assigned to. This is only enabled after the record has been saved. Refer to Assign a role to a user for further information. |
- Click Save.
To add or edit a report role:
-
Do one of the following:
-
Click the Add a new Role option in the Tasks panel
- Open an existing record to edit its details
-
Open an existing record, and then click the Copy Role option in the Tasks panel to create a duplicate record
The Role Editor is displayed.
-
-
Select 'Report Role' from the Role Type drop-down list.
Note: This field cannot be edited on saving.
- Enter the remaining details.
The remaining fields on the Role Editor are described in the following table.
This field | Holds this information... |
---|---|
Role Name | The name of the role. |
Users |
The users that the role has been assigned to. This is only enabled after the record has been saved. Refer to Assign a role to a user for further information. |
- Select from the Report Menu drop-down to display the list of report types that you can allow access to.
-
Select the relevant reports. Alternatively, click the Select/Deselect All check box as appropriate.
- Click Save.
To assign permissions to a permissions role:
-
Open the relevant permission role. Refer to View an existing role record for further information.
-
Click the Click here to view related permissions link in the Role Editor.
The Assign Permissions screen is displayed. The left-hand panel displays all of the permissions that can be assigned, and the right-hand panel displays the permissions that have been assigned to the role.
Refer to Permission Definitions for further information.
-
Select the permission and use the Add, Add All, Remove and Remove All buttons to assign the permissions to the role.
Note: You can select multiple records using Shift-click (for a series of records), Ctrl-click (for individual records), or Ctrl-A (for all records).
-
For each permission, select whether the permission should be full, edit only or view only from the respective drop-down lists.
- Click Save.
A user can be assigned to more than one role, even if roles have conflicting permissions. The permission assigned to the user will be ‘higher’ permission (that is: Full overrules Edit, Edit overrules View and View overrules an unassigned permission).
To assign a role to the user:
- Open the relevant role. Refer to View an existing role record for further information.
-
Click the Click here to view assigned users link in the Role Editor.
The Assign Users screen is displayed. The left-hand panel displays all of the users that can be assigned, and the right-hand panel displays the users that the role has been assigned to.
-
Select the user and use the Add, Add All, Remove and Remove All buttons to assign the users to the role.
Note: You can select multiple records using Shift-click (for a series of records), Ctrl-click (for individual records), or Ctrl-A (for all records).
- Click Save.